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By visiting or shopping at this web site, you accept the following terms and
conditions. Please read them carefully.
Returns, Refunds & Exchanges
All packages must be checked immediately and any problems
reported to us within 10 days of delivery. After this 10 day period of time we will
not be able to honor any requests for returns for exchange or refund. Please
inspect packages and contents carefully for letters, spelling of wording, layout
of patterns, etc. Mistakes do happen (we are all capable of making an error),
and we will try to be flexible; however, we will need to have these requests
submitted prior to your job being cleared as "completed" so that our internal
systems continue efficiently.
Custom products will NOT be accepted for return, unless manufacturing is
defective or we caused an error in your order. Please check your order
carefully, as these products are produced "at your command" and it is your
responsibility to see that your order is submitted correctly. Any exceptions to
this policy will be based upon our usability of the returned products for
samples, etc.
Certain non-customized products (changeable letters, storage cabinets,
changing poles, etc.) will be accepted for returns under MOST circumstances with
an approved RMA number from our offices. When we agree to accept a return for
such products, the credit for this return will be issued for the purchase price,
LESS our actual shipping expenses, LESS a re-stocking fee of 20% of the product
price.
Sometimes mistakes will take place... we will attempt to be flexible where
this is possible, however, we spend hours helping people as they work to decide
correctly. We do not decide for you... the responsibility to choose the
correct product rests with you.
Shipment Inspection
All packages must be checked for damage or shortage immediately and any problems
reported to us within 10 days of delivery. After this 10 day period of time we will
not be able to honor any requests for replacement without charge to you. Please
inspect packages and contents carefully.
Copyright
All content included on this site, such as text, graphics, logos, button icons,
images, audio clips, digital downloads, data compilations, and software, is the
property of this site's owner or its content suppliers and protected by United States
and international copyright laws. The compilation of all content on this site is
the exclusive property of this site's owner and protected by U.S. and international
copyright laws. All software used on this site is the property of this site's owner
or its software suppliers and protected by United States and international copyright
laws.
Disclaimer of Warranties and Limitation of Liability
THIS SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. NO REPRESENTATIONS
OR WARRANTIES OF ANY KIND ARE MADE, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS
SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE.
YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, THIS SITE'S OWNER DISCLAIMS
ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THIS SITE'S OWNER DOES
NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM THIS SITE ARE FREE
OF VIRUSES OR OTHER HARMFUL COMPONENTS. THIS SITE'S OWNER WILL NOT BE LIABLE FOR
ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED
TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION
OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE
ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT
HAVE ADDITIONAL RIGHTS.
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